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Design thinking
Activity: Using creativity tools
Activity: Using creativity tools Choose a problem to work on or select one from the list below. How to reduce waiting time in a busy coffee shop? How to persuade people in a busy office to recycle more? How to improve the flow of people round a busy museum/art gallery and
Activity: Pattern recognition
Activity: Pattern recognition Choose a problem to work on or select one from the list below. How to reduce waiting time in a busy coffee shop? How to persuade people in a busy office to recycle more? How to improve the flow of people round a busy museum/art gallery and avoid
Activity – Improving a service process
Think about a service process which you have been involved in recently – a visit to the bank, shopping, waiting in a restaurant, booking tickets online, etc. Now try using some of the tools below – or others you can think of – to explore ways in which this process could be improved.
Activity – Shared problem solving
Here are some activities which give you a chance to try out shared problem solving approaches: Brainstorming Uses for Six thinking hats
Metaphor
Metaphor is a powerful tool for generating fresh insights in creative problem-solving. It helps us ‘get out of the box’ in our thinking and offers new perspectives on problems we are trying to solve. See also analogy, brainstorming
Analogies
Analogies offer a powerful way to generate new ideas based on linking similar worlds or properties to give fresh a fresh perspective. See also levels of abstraction, DOME project
Levels of abstraction
Levels of abstraction This is a tool to help identify new insights and solutions by searching for analagous problems in other fields. See also analogies, DOME project, cause and effect diagram, and frequency chart

Activities

Cases

Deeper Dives
- Sector Innovation Patterns
- Search strategies for peripheral vision
- Responsible innovation framework
- Policy Deployment Cases
- Intelligent design
- High involvement innovation – deep dive
- Deep dive: Frugal innovation
- Deep dive – Supply chain learning
- Deep dive – Servitization
- Deep dive – Open and user led innovation – OUI
