Design thinking

Activity: Using creativity tools

Posted on by comment

Activity: Using creativity tools   Choose a problem to work on or select one from the list below.   How to reduce waiting time in a busy coffee shop?   How to persuade people in a busy office to recycle more?   How to improve the flow of people round a busy museum/art gallery and

Read More

Activity: Pattern recognition

Posted on by comment

Activity: Pattern recognition   Choose a problem to work on or select one from the list below.   How to reduce waiting time in a busy coffee shop?   How to persuade people in a busy office to recycle more?   How to improve the flow of people round a busy museum/art gallery and avoid

Read More

Activity – Improving a service process

Posted on by comment

    Think about a service process which you have been involved in recently – a visit to the bank, shopping, waiting in a restaurant, booking tickets online, etc. Now try using some of the tools below – or others you can think of – to explore ways in which this process could be improved.

Read More

Metaphor

Posted on by comment

Metaphor is a powerful tool for generating fresh insights in creative problem-solving.  It helps us ‘get out of the box’ in our thinking and offers new perspectives on problems we are trying to solve. See also analogy, brainstorming  

Analogies

Posted on by comment

Analogies offer a powerful way to generate new ideas based on linking similar worlds or properties to give fresh a fresh perspective. See also levels of abstraction, DOME project

Levels of abstraction

Posted on by comment

Levels of abstraction This is a tool to help identify new insights and solutions by searching for analagous problems in other fields. See also analogies, DOME project, cause and effect diagram, and frequency chart

Activities

Cases

Deeper Dives

Media

Quiz

Tools