Helle-Vibeke Carstensen is responsible for innovation within the Danish Ministry of Taxation and in this video talks about some of the challenges of enabling innovation in the public sector. There is a transcript of the interview here.
More details can be found at:
She is also involved with Mindlab, an innovation support agency which develops new approaches and builds innovation management capacity in the Danish public sector. Mindlab is ‘owned’ by the Minsitries of Taxation, Employment and Economic Affairs.
More details of their work and some case studies can be found at:
Helle-Vibeke is also writing a case study of the Danish experience for the website.