DOME final version This case describes a project to improve patient safety through learning from other sectors and offers some interesting insights into the idea of recombinant innovation.
DOME – Designing out medical error
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MANAGING
INNOVATION
Cases
M-PESA
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MPESA case This is a case study of the development of mobile money in Kenya, a social and commercial innovation which is transforming the way in which the financial system operates. There is a good case study describing the use of M-PESA in a humanitarian context in Kenya available here. The abstract of this case appears
Armin Rau, interview transcript
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This is a transcript of an interview with Armin Rau, Strategy Partner of Sicap. The interview can be found here Armin Rau transcript
David Overton, Ordnance Survey
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This audio interview discusses some of the issues around developing an open innovation strategy in a large public sector organization in the UK. You can find a transcript of the interview here.
David Overton, Ordnance Survey, interview transcript
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transcript of david overton This is a transcript of the interview with David which you can find here.
Lifeline Energy
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This case describes the emergence of a social enterprise. The origin of the organization was in providing low cost radios to improve education and communication amongst disadvantaged populations and this was reflected in the earlier name, Freeplay. Currently the organization provides a wide variety of support in the field – see their website for more
Implementing a new product development system at ABC Electronics
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Implementing a new product development system at ABC Electronics This case describes problems in managing new product development and the process of designing and implementing solutions based on a stage-gate system.
Patrick McLaughlin interview transcript
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Patrick McLaughlin, Cerulean video transcript This is the transcript of a video in which Patrick explains how Cerulean manages its innovation process and particularly highlights the challenges of moving to a culture which supports radical innovation.
Benchmarking in the global automobile industry
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Benchmarking in the automobile industry This case provides an illustration of benchmarking. The particular project it describes led to the emergence of ‘lean thinking’ as an approach which has had major impact in manufacturing, service and the public sector.
Roy Sandbach, P&G, interview transcript
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This is a transcript of the interview with Roy Sandbach of Procter and Gamble describing their ‘Connect and develop’ programme. Roy Sandbach interview transcript You can find the interview here
