HIgh involvement innovation

            Right now we need all the creativity we can get. The good news is that organizations have huge innovation potential already available inside – the key is to create the conditions under which employees can contribute to the innovation story.

Experience innovation

Competing in services requires innovation – but simply improving the ways we create and deliver our offering may not be enough.  This post explores the theme of ‘experience innovation’ where competitive edge comes from staging memorable experiences……

Moving house…..

We’re trying to migrate the best of the content from the Portal to a new home where we hope we can improve the navigation and update more easily.  You can still find us here but if you;d like to try out the new place, please follow this link….

‘The best thing since sliced bread…’

People often use this phrase when talking about an innovation and the impact they hope it will have.  But what’s the story behind sliced bread – and does it have any useful lessons for innovation managers today?