Supply chain learning This deep dive explores the theme of shared learning and innovation across supply chains and suggests that the competitive advantage of firms like Toyota owes much to sustained implmentation of this approach
Posts By: John Bessant
Servitization This deep dive explores the growing shift towards a service economy with even large scale manufacturers changing their approach.
Transcripts are available for: video 1Process Innovation In A Hospital Setting Video 2 Improving The Patient Experience in Torbay Hospital Video 3-Enabling Innovation in a Hospital Setting
This is a link to a discussion between David Nussbaum, Chief Executive of WWF and Deborah Meaden, a successful entrepreneur and panelist on the TV series ‘Dragon’s Den’.
In these videos medical staff from Torbay Hospital UK, talk about their work in trying to make improvements to service quality and patient experience Video 1 Video 2 Video 3 You can find transcripts of the videos here
Two videos added – John Bessant talking about: Exploring innovation space Managing knowledge spaghetti New case added – Pixar Studios
In this video John Bessant talks about using the 4Ps approach to help explore innovation space
In this video John Bessant talks about some of the challenges and opportuntties in the world of open collective innovation
Pixar is one of the most successful animation studios in the world. Recently bought by Disney it has a long track record of innovation and this case explores some of the underlying management approaches which it has learned and embedded.
In this TED talk Jimmy Wales explains some of the ideas behind Wikipedia and the use of open source approaches to its development