Posts By: John Bessant

New cases added

You can find a new case study of a small start-up – the Brighton Beard Company – here.

Unipart’s approach to improving productivity

May 13, 2015 : FT industry editor Peggy Hollinger talks to John Neill, chief executive of Unipart, about the logistics group’s methods for improving productivity, including a ‘university’ and ‘faculties on the floor’ for continuous training and monitoring.

Activity – Sources of innovation

Activity: Sources of innovation   Where do innovations come from? Use the chapter in the book on ‘Sources of innovation’ to give you some ideas. Try and generate a list to populate the table below with examples.     Source of innovation Examples R&D laboratories New drugs in pharmaceutical industry Market research New or improved

Read More

Deep dive – Open and user led innovation – OUI

The innovation landscape has changed profoundly in the past decade and there is now considerable emphasis on opening up to new sources of knowledge and to the ideas of users in particular.  In this report you can find an overview of some of these key trends and the emerging properties which they offer. Open_Collective_Innovation

Ethnography

Ethnography   One of the problems with market research is that asking people questions about their preferences, wishes and needs may not give the full picture. For many reasons people often say something different to how they actually behave. For this reason a useful addition to the market research toolkit is ethnography. This is a

Read More

Deep dive – Supply chain learning

Supply chain learning This deep dive explores the theme of shared learning and innovation across supply chains and suggests that the competitive advantage of firms like Toyota owes much to sustained implmentation of this approach

Deep dive – Servitization

Servitization This deep dive explores the growing shift towards a service economy with even large scale manufacturers changing their approach.

Transcripts of Torbay Hospital videos

Transcripts are available for: video 1Process Innovation In A Hospital Setting Video 2 Improving The Patient Experience in Torbay Hospital Video 3-Enabling Innovation in a Hospital Setting